Harmonize Learning - Status Page

Canvas experiencing degraded performance

Canvas SpeedGrader Submissions Not Loading Correctly
  • Monitoring
    Monitoring

    Instructure Support has let us know that they have released a hotfix for the bug in SpeedGrader. Our team has confirmed that their fix results in new submissions being viewable in SpeedGrader once more.

    However, their fix does not currently address previous submissions that are not loading correctly. Our team is continuing to coordinate with Instructure Support to make these submissions viewable once more. We expect full resolution sometime early next week.

  • Identified
    Identified

    Our team has identified the source of the issue with SpeedGrader. We have filed a ticket with Instructure Support and are actively working to escalate the issue.

    For those affected, you can review each student's work inside your Harmonize assignment by using the Activity view: https://help.harmonizelearning.com/hc/en-us/articles/15800476712973-Harmonize-Discussion-Activity

  • Investigating
    Investigating

    We have received reports that some recent student submissions for Harmonize assignments are not loading correctly in Canvas SpeedGrader. Our team is actively investigating these reports. If you experience this behavior, please reach out to our Support Team at https://help.harmonizelearning.com/hc/en-us/requests/new

Some Users Receiving CSRF Error When Enabling Canvas Features
29 days ago

Some Canvas users are experiencing "Must submit new OAuth2 request" or "Missing custom CSRF token" errors when attempting to authorize Canvas Features in their course. We are working with Canvas Support to get this issue fully resolved. While Canvas did release an update recently, it has not fully addressed the issue. If you encounter this issue, please file a support ticket with our team at https://help.harmonizelearning.com/hc/en-us/requests/new

100% - uptime

Discussions - Operational

100% - uptime

Chat - Operational

100% - uptime

Polling - Operational

100% - uptime

Media Services - Operational

100% - uptime

API - Operational

100% - uptime
Degraded performance

Blackboard - Operational

Brightspace - Operational

Canvas - Degraded performance

Moodle - Operational

Operational

TurnItIn - Operational

Ouriginal - Operational

ChatGPT - Operational

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