Harmonize Learning - Intermittent video upload failures – Incident details

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Intermittent video upload failures

ResolvedDegraded performance3 hours 13 minutes

Affected

Harmonize

Major outage from 3:56 PM to 7:10 PM

Media Services

Major outage from 3:56 PM to 7:10 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Some users may experience intermittent failures when uploading videos to Harmonize due to regional AWS issues. We’re investigating and will provide updates as more information becomes available.