Harmonize Learning - Some Harmonize users experienced longer than normal launch times – Incident details

All systems operational

Some Harmonize users experienced longer than normal launch times

Resolved
Degraded performance
Started almost 2 years agoLasted about 5 hours

Affected

Harmonize

Degraded performance from 9:00 AM to 2:00 PM

Discussions

Degraded performance from 9:00 AM to 2:00 PM

Chat

Degraded performance from 9:00 AM to 2:00 PM

Polling

Degraded performance from 9:00 AM to 2:00 PM

Media Services

Degraded performance from 9:00 AM to 2:00 PM

API

Degraded performance from 9:00 AM to 2:00 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    A subset of Harmonize users experienced longer than normal launch times on November 9, 2023, between the hours of 4:00am ET - 9:00am ET.