Harmonize Learning - Some Users Experiencing Issues Launching Harmonize – Incident details

Canvas experiencing degraded performance

Some Users Experiencing Issues Launching Harmonize

Resolved
Operational
Started about 2 years agoLasted less than a minute

Affected

Harmonize

Operational from 5:35 PM to 5:35 PM

Discussions

Operational from 5:35 PM to 5:35 PM

Chat

Operational from 5:35 PM to 5:35 PM

Polling

Operational from 5:35 PM to 5:35 PM

Media Services

Operational from 5:35 PM to 5:35 PM

API

Operational from 5:35 PM to 5:35 PM

Updates
  • Resolved
    Resolved

    < 1% of active users from the period of 12:35 PM ET to 12:39 PM ET might have experienced problems using Harmonize. This issue has been resolved and all users should have normal access once again.