Harmonize Learning - Canvas Under Heavy Load – Incident details

All systems operational

Canvas Under Heavy Load

Resolved
Major outage
Started over 1 year agoLasted about 2 hours

Affected

Learning Management Systems

Major outage from 5:13 PM to 5:35 PM, Degraded performance from 5:35 PM to 6:45 PM

Canvas

Major outage from 5:13 PM to 5:35 PM, Degraded performance from 5:35 PM to 6:45 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Instructure Support has noted the error we reported: https://status.instructure.com/incidents/ppys6br1pkkw. While we are able to access our own Canvas account, pages are loading slowly. We'll continue to monitor for additional errors.

  • Investigating
    Investigating

    Canvas sites are currently inaccessible due to heavy load, which is preventing access to Harmonize for those affected. We have reached out to Instructure Support for more details.