Harmonize Learning - Some Turnitin Submissions Stuck Processing – Incident details

TurnItIn experiencing degraded performance

Some Turnitin Submissions Stuck Processing

Investigating
Degraded performance
Started 5 days ago

Affected

External Integrations

Degraded performance from 3:30 PM to 12:00 AM

TurnItIn

Degraded performance from 3:30 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Our teams detected that several Turnitin submissions for discussion posts have run into a processing error, though the majority are completing successfully. Our team has filed a ticket with Turnitin Support and they are actively investigating the issue.