Harmonize Learning - Grade Passback in Blackboard, Brightspace and Moodle Failing to Transmit – Incident details

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Grade Passback in Blackboard, Brightspace and Moodle Failing to Transmit

ResolvedDegraded performance5 hours 18 minutes

Affected

Harmonize

Degraded performance from 3:00 PM to 8:18 PM

Discussions

Degraded performance from 3:00 PM to 8:18 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The product team has identified the issue and has implemented a fix. We are monitoring our system to ensure all pending passbacks are processed.

  • InvestigatingUTC

    Grades manually entered through the Grades & Activity view in Harmonize are being queued, but are ultimately failing to transmit. Our product team is currently investigating and will provide an update shortly.