Notice history

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Operational

No notices reported this month

Resolved
August 22, 2025 at 9:00 PM
Resolved
August 22, 2025 at 9:00 PM
This incident has been resolved.
Identified
August 22, 2025 at 6:39 PM
Identified
August 22, 2025 at 6:39 PM
Due to issues with OpenAI's APIs, Harmonize customers may experience slowness or incomplete generation for instruction prompts, rubrics, and student coaching.

Resolved
August 20, 2025 at 6:30 PM
Resolved
August 20, 2025 at 6:30 PM
OpenAI has declared the incident resolved. All AI features in Harmonize should be running normally.
Monitoring
August 20, 2025 at 6:01 PM
Monitoring
August 20, 2025 at 6:01 PM
OpenAI has applied a fix for the issue and is monitoring ChatGPT services until a full recovery is made.
Update
August 20, 2025 at 5:20 PM
Update
August 20, 2025 at 5:20 PM
OpenAI continues to investigate the degraded performance of ChatGPT.
Identified
August 20, 2025 at 3:15 PM
Identified
August 20, 2025 at 3:15 PM
OpenAI is currently experiencing issues with ChatGPT. This may affect the ability to use AI features in Harmonize such as instruction prompt generation, rubric generation, and student coaching.

Resolved
July 10, 2025 at 1:07 PM
Resolved
July 10, 2025 at 1:07 PM
This incident has been resolved.
Investigating
July 10, 2025 at 12:30 PM
Investigating
July 10, 2025 at 12:30 PM
We are currently investigating this incident.

Jul 2025 to Sep 2025

Harmonize Learning - Notice history