Harmonize Learning - Notice history

All systems operational

99.97% uptime

Discussions - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Chat - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Polling - Operational

99.99% uptime
Aug 2026 · 100.0%Sep · 99.97%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Media Services - Operational

99.85% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 99.56%

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Aug 2026
Sep 2026
Oct 2026

API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026
Operational

Blackboard - Operational

Brightspace - Operational

Canvas - Operational

Moodle - Operational

Operational

TurnItIn - Operational

Ouriginal - Operational

ChatGPT - Operational

Notice history

View current status

Oct 2026

Intermittent video upload failures
ResolvedDegraded performance3 hours 13 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Some users may experience intermittent failures when uploading videos to Harmonize due to regional AWS issues. We’re investigating and will provide updates as more information becomes available.

Sep 2026

Failures logging into harmonize
ResolvedMajor outage10 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Harmonize experienced a series of unexpected failures due to a database issue this morning.

AI Features May Not Be Working
ResolvedDegraded performance15 minutes
  • ResolvedUTC

    OpenAI Support has deployed mitigations and confirmed that the issue is not affecting the APIs that Harmonize utilizes. Out team has also confirmed that all AI features are functioning normally.

  • InvestigatingUTC

    The following AI features that utilize ChatGPT may not be working due to a service issue at OpenAI:

    • Brainstorm instruction prompt generation

    • Rubric generation

    • AI student coaching

    • Audio description generation

    • Image alt text generation

Aug 2026

AUG1
Scheduled Maintenance
CompletedMaintenance35 minutes
  • CompletedAugust 01, 2026 at 10:35 AMUTC
    Maintenance has completed successfully
  • UpdateAugust 01, 2026 at 10:17 AMUTC
    Maintenance is now in progress.
  • In progressAugust 01, 2026 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 24, 2026 at 8:40 PMUTC

    During this window, Harmonize will be offline for scheduled maintenance

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