Notice history

Aug 2026

Scheduled Maintenance

Completed
August 01, 2026 at 10:35 AMUTC
Completed
August 01, 2026 at 10:35 AMUTC
Maintenance has completed successfully
Update
August 01, 2026 at 10:17 AMUTC
Update
August 01, 2026 at 10:17 AMUTC
Maintenance is now in progress.
In progress
August 01, 2026 at 10:00 AMUTC
In progress
August 01, 2026 at 10:00 AMUTC
Maintenance is now in progress
Planned
July 24, 2026 at 8:40 PMUTC
Planned
July 24, 2026 at 8:40 PMUTC
During this window, Harmonize will be offline for scheduled maintenance

Jul 2026

Resolved
July 29, 2026 at 8:18 PMUTC
Resolved
July 29, 2026 at 8:18 PMUTC
This incident has been resolved.
Monitoring
July 29, 2026 at 7:51 PMUTC
Monitoring
July 29, 2026 at 7:51 PMUTC
The product team has identified the issue and has implemented a fix. We are monitoring our system to ensure all pending passbacks are processed.
Investigating
July 29, 2026 at 3:00 PMUTC
Investigating
July 29, 2026 at 3:00 PMUTC
Grades manually entered through the Grades & Activity view in Harmonize are being queued, but are ultimately failing to transmit. Our product team is currently investigating and will provide an update shortly.

Jun 2026

Feature Release & Database Upgrade

Completed
June 06, 2026 at 10:00 AMUTC
Completed
June 06, 2026 at 10:00 AMUTC
Maintenance has completed successfully
Planned
June 06, 2026 at 9:34 AMUTC
Planned
June 06, 2026 at 9:34 AMUTC
We’ll be performing scheduled maintenance on Harmonize on Saturday, June 6, from 5:00–6:00 AM ET to complete a database upgrade.

During this one-hour maintenance window, Harmonize may be briefly unavailable during two separate downtime segments, each expected to last approximately 15 minutes.

We’ve scheduled this work during a low-usage window to minimize disruption. No action is required on your end.
In progress
June 06, 2026 at 9:00 AMUTC
In progress
June 06, 2026 at 9:00 AMUTC
Maintenance is now in progress

Resolved
June 24, 2026 at 2:46 PMUTC
Resolved
June 24, 2026 at 2:46 PMUTC
Canvas Support has informed us that the data fix has been fully implemented at this point. Our internal testing agrees that previously affected submissions appear to be displaying normally. If you find that any submissions are not loading as expected, please contact Harmonize Support: https://help.harmonizelearning.com/hc/en-us/requests/new
Monitoring
June 05, 2026 at 8:49 PMUTC
Monitoring
June 05, 2026 at 8:49 PMUTC
Instructure Support has let us know that they have released a hotfix for the bug in SpeedGrader. Our team has confirmed that their fix results in new submissions being viewable in SpeedGrader once more.
However, their fix does not currently address previous submissions that are not loading correctly. Our team is continuing to coordinate with Instructure Support to make these submissions viewable once more. We expect full resolution sometime early next week.
Identified
June 04, 2026 at 2:54 PMUTC
Identified
June 04, 2026 at 2:54 PMUTC
Our team has identified the source of the issue with SpeedGrader. We have filed a ticket with Instructure Support and are actively working to escalate the issue.
For those affected, you can review each student's work inside your Harmonize assignment by using the Activity view: https://help.harmonizelearning.com/hc/en-us/articles/15800476712973-Harmonize-Discussion-Activity
Investigating
June 04, 2026 at 1:24 PMUTC
Investigating
June 04, 2026 at 1:24 PMUTC
We have received reports that some recent student submissions for Harmonize assignments are not loading correctly in Canvas SpeedGrader. Our team is actively investigating these reports. If you experience this behavior, please reach out to our Support Team at https://help.harmonizelearning.com/hc/en-us/requests/new

Harmonize Learning - Notice history

All systems operational

Aug 2026

Jul 2026

Jun 2026